Shipping Policy

At Burnt Cedar Silver, we take pride in ensuring your order is packed with care and shipped in a timely manner. Please review our shipping policy below:

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Processing Time

All orders are processed within 1–2 business days after payment is received.

Orders placed on weekends or holidays will begin processing on the next business day.

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Shipping Carrier

We ship all orders via United States Postal Service (USPS).

Available shipping options may include:

• USPS First-Class Mail (typically 3–5 business days)
• USPS Priority Mail (typically 2–3 business days)
• USPS Priority Mail Express (overnight to 2-day delivery)

Delivery timeframes are estimates and not guaranteed.

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Tracking

Once your order ships, you’ll receive a confirmation email with a USPS tracking number.

You can track your shipment at www.usps.com.

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Lost or Damaged Packages

Once your order is transferred to USPS, Burnt Cedar Silver is not responsible for lost, stolen, or damaged packages.

If your package is delayed, lost, or arrives damaged, please contact USPS directly to file a claim.

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Shipping Address

Please ensure your shipping address is correct at checkout.

We are not responsible for packages delivered to incorrectly entered addresses.

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International Shipping

Currently, we only ship within the United States.

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If you have any questions about your order or need help with tracking, feel free to contact us at info@burntcedarsilver.com